Low Income Assistance Available to Telephone & Broadband Subscribers
Midstate Communications is authorized to offer Lifeline assistance to our customers. The Lifeline Universal Service Program is a government supported program available to qualified, low-income consumers and offers a discount for eligible telephone and bundled Internet service meeting the minimum standards. If you are an existing telephone service subscriber receiving the monthly Lifeline discount, you can continue to apply that discount to your home phone voice service. Effective December of 2019, Lifeline discount amount available for voice only services will begin to decrease. If, however, the Lifeline support provided is applied to a bundled service package which includes not only telephone voice service, but also Internet Service you can avoid these discount decreases and continue receiving the maximum discount, currently $9.25
Moving your monthly Lifeline discount so that it also applies to your current bundled service which includes both voice telephone service and Internet service, will generally require that you agree to not transfer your Lifeline benefit to another provider for twelve months. There are certain exceptions to this requirement.
For further assistance:
The Tribal Lifeline program provides a reduction in monthly charges to telephone or bundled Internet service to customers who live on tribal lands and are currently receiving benefits from a qualifying public assistance program. Eligible subscribers may be eligible for additional discounts up to $25.
The Tribal Link-Up program provides a reduction in connection charges to telephone customers who live on tribal lands and are currently receiving benefits from a qualifying assistance program.
How to Qualify for a Lifeline Discount:
You must participate in at least one of the following programs to be eligible for a Lifeline Program discount:
- Supplemental Nutrition Assistance Program
- Supplemental Security Income
- Federal Public Housing Assistance
- Veteran’s Pension and Survivors Benefit Program
- Income Below the Federal Poverty Guidelines
If residing on tribal land’s the following eligibility criteria is also available to be utilized:
- Bureau of Indian Affairs General Assistance
- Tribally-administered Temporary Assistance for Needy Families
- Food Distribution on Indian Reservations
- Head Start